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FAQ

What is included with your purchase?
Your purchase includes everything you need to get started with the XA1000. In addition to the product, you get a protection film, batteries, a USB cable to connect your XA1000 to your computer, the SmartGraph3 monitoring software, a short manual and a case to protect the device.
Which languages are supported?
The XA1000 has operating interfaces available in 12 languages, which can be changed via the settings. You can choose from German, English, French, Spanish, Italian, Turkish, Danish, Swedish, Finnish, Norwegian, Dutch and Polish.
Does the SmartGraph3 monitoring software work on a Mac?
No, you need a Windows operating system to install and use the software.
Must a sensor be connected to obtain readings with the integrated pressure sensor?
No, you can measure air pressure without connecting an external sensor.
How can I get most accurate readings with the handheld measuring device?
The device automatically recognizes when a sensor is connected to the device. Hold this sensor as close as possible to the place to be measured. This will ensure the most accurate readings.
It is necessary to recalibrate the handheld device at regular intervals?
The Lufft laboratory has been DKD and DAkkS certified since 1999. We have a long-standing tradition of precision manufacturing in calibration technology. Contact us.
Can Measurement data be displayed during an existing connection to the monitoring software SmartGraph3?
Yes, displaying the live data on the monitoring software SmartGraph3 is possible. Thus measurement curves can be displayed in real time on various graphs and / or tables and evaluated directly.
I have a question about my handheld measuring device. How can I get in contact?
You can contact our technical support team at any time. Just send us an email at support@lufft.de.
Can sensors from the old generation of Lufft handheld devices be used with the XA1000?
Yes, the sensor interface is downward compatible. Therefore, you can use all of the digital sensors from the old A-,C- and E-Series of Lufft handheld devices with the XA1000.
If you have any further questions please contact our Customer Service